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What is the ‘O2 Upgrade Hack’?

It’s pretty common knowledge that the most expensive way to keep your number is to upgrade with your existing network.

The days of any form of customer loyalty bonuses have long gone! 😒

This is why Ofcom made ‘porting’ your number to a different network easier and quicker, allowing consumers to switch their number to take advantage of the cheapest ‘new customer’ deals on other networks.

But, did you know that there’s another way for O2 customers?


The O2 ‘Upgrade Hack’

If you’ve finished your O2 contract and would like to keep your number and stay on O2, in theory you should order an O2 Upgrade deal for existing customers.

However …

O2 are the only UK network that are currently (and quietly) allowing their customers to order the cheaper O2 deals offered to ‘new customers’ and keep their number!


How Much Can I Save?

Well, here’s an example we’ve found from O2 deals for the Huawei P30 Pro today.

You’ll see that the plan is the same for both new customers to O2 (porting their number across or taking out a new number) and for O2 Upgrade, what you’re ‘supposed’ to choose if you want to keep your number and stay on O2.


Save on the Hauwei P30 Pro by ordering an O2 deal for new customers rather than an O2 Upgrade deal for existing customers.

So in this example, you can see that you would save a hefty £89.99 simply by using the O2 Upgrade Hack. 🀩

Other deals on the same plans can give you even more savings (We picked this one as the Huawei P30 Pro is popular at the moment!).

Below is another example, this time for the iPhone XR, using the ‘hack’ you could save Β£114.99, however if you claimed all of the cashback offered by the retailer it would equate to a serious Β£210.99 saving!


Save Β£210.99 using the O2 Upgrade Hack for the iPhone XR


So How Does It Work?

You simply order one of the cheaper O2 contract dealsΒ being offered to ‘new customers’ and add it to your existing O2 account…

  1. Order your new O2 phone deal and state you’d like a new number.
  2. After next day delivery, make sure you are happy with your new phone.
  3. Call O2 and ask them to transfer your number from your old contract to your new one.
  4. Ask them to also cancel your old contract.






You get to take advantage of the far cheaper O2 pay monthly deals offered to ‘new customers’


O2 will credit check you for a second line on your existing account. If you don’t have a very good credit score, you may not pass the credit checks.

In this case you might be better to either apply for a deal on another network, if you fail credit again then you’ll unfortunately have to pay the O2 Upgrade prices.

O2 could start to refuse to do this at any time. Although we’ve been aware of this ‘hack’ for a few months and O2 have transferred the numbers of every single person we’ve spoken with, they could withdraw supporting this action whenever they feel.



Why do you keep writing ‘new customers’ like that?

Because most of them are not new, they are switching their number between their two favourite networks every 2 years and have been O2 customers before. πŸ˜‰


Does this REALLY work?

Here’s some words from a couple of happy O2 customers we’ve helped …






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