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Contact Us

If you’d like to get in contact with us and cannot find the answers in our FAQ section then please feel free to use the form below and we’ll respond as soon as possible.

If you would prefer to speak on the phone please call us on:

☎ 01473 231323

Opening hours: 9:30am – 5:30pm

NB: We cannot and do not take orders over the phone, but are happy to help if you have any questions.


We DO NOT make any outbound calls

NB: Please be aware that fraudsters claiming to represent UK mobile retailers are cold calling, pretending to offer very cheap mobile deals.

Please DO NOT give out your personal or banking details over the phone.

Find further information about the latest mobile contract scam >> here


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Contacting Phones LTD

Please be aware that we do not process orders over the phone due to distance selling rules.

If you have a query that is not answered in our FAQ then please email or message our team via Facebook at:

Important Information:

No stock is kept on these premises. Phones LTD is an online price comparison service helping consumers find the cheapest mobile deals from all UK retailers.

All orders are placed with and fulfilled by the retailer or network offering the cheapest price for your chosen mobile phone tariff at the time of purchase.

Should you encounter a problem with your order, please either check for a confirmation email from the retailer (also in your spam/junk email folder) for their contact details or find their ‘contact us’ page to talk with them directly.

Find Us

© 2020 Phones LTD

Our price comparison service is free to use, we fund our service by being compensated by our retail partners for successful purchases. Data for our comparison service is supplied by our retail partners and updated regularly, please always check the deal information on the retailers website before placing your order.

The UK networks will adjust your monthly payments once per year (up or down) in line with the Retail Price Index (RPI)/Consumer Prices Index (CPI) rates published by the Office for National Statistics.

COVID-19 Delivery Info - The majority of the mobile retailers use DPD to deliver your new phone.

DPD are delivering next working day as normal. They no longer ask you to sign handheld units, instead drivers will sign on your behalf.